Vibe Credit Union is deeply rooted in its mission to serve its membership as a member-owned, not-for-profit financial institution. Vibe Credit Union’s vision to Elevate Community and Create Opportunity reflects their intent to help others overcome barriers to financial wellness.
With a commitment to giving back, Vibe prioritizes providing its members with lower loan rates and higher deposit rates, empowering them to achieve their financial aspirations. Vibe’s dedicated team places immense value on each relationship they cultivate, ensuring exceptional service with every interaction. Headquartered in Novi, Michigan, Vibe extends its reach with 14 convenient locations across Southeast Michigan, striving to meet the diverse needs of its community.
At Vibe Credit Union
Community Impact Program
OVER 200
Number of organizations donated to
6,500 hours
The total volunteering hours in 2023
At Vibe Credit Union, they recognize the importance of community engagement and the positive impact of volunteering. Each year, Vibe proudly donates to over 200 organizations, including nonprofits that care for at-risk youth, veterans, the LGBTQ+ community, and those without adequate food or housing. Vibe employees volunteer at food pantries, neighborhood renovation projects, libraries, and schools – in fact, they volunteered over 6,500 hours in 2023. Vibe’s volunteering program embodies its ethos of service, offering employees opportunities to contribute meaningfully to the communities it serves. Through partnerships with local organizations and initiatives, Vibe facilitates avenues for its team members to participate in various volunteer events and projects aligned with its core values.
Challenges with
Administration &
Manual Processes
Prior to implementing Uncommon Giving software, Vibe Credit Union faced significant challenges in optimizing its volunteering program:
1
Administrative tasks such as managing demographic files were labor-intensive and prone to errors, hindering the efficiency of its operations.
2
Vibe struggled to provide a centralized location for employees to access information regarding upcoming volunteer events and tracking their volunteering history.
3
Difficulty in keeping employees engaged and actively checking for volunteer opportunities.
Transformation with
Uncommon Giving Software
Following the implementation of Uncommon Giving software in the fall of 2023, Vibe Credit Union experienced a notable transformation in its volunteering program:
The introduction of Uncommon Giving was received with positive feedback from both employees and managers.
Uncommon Giving’s intuitive mobile and desktop applications provided a seamless experience, enhancing employee engagement and participation.
Employees gained comprehensive visibility into all scheduled volunteer events hosted by the Vibe team.
The platform facilitated easy tracking of volunteer hours, enabling employees to monitor their impact and contribute effectively to community initiatives.
Additionally, features such as photo uploads enhanced the engagement and storytelling aspects of volunteering, enriching the overall experience for participants.
From an administrative standpoint, Uncommon Giving streamlined processes by automating tasks such as demographic file management. Vibe found the new automatic reminders and notifications very helpful to everyone on the team. Whether showcasing its commitment to social responsibility to potential hires, members, or the broader community, Uncommon Giving facilitated seamless communication of Vibe volunteering endeavors.
"We are excited to make our purpose and values a reality. These aren’t words on a wall but who we are and what we do. As a credit union, we have a unique ability to help others overcome barriers and truly elevate the lives of those around us.”